REIMBURSEMENT ASSOCIATES

"When the numbers count..."

OUR EXECUTIVE STAFF:

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Cindy Ussery, CPAM, CCAM, President:
Cindy Ussery, CPAM, CCAM, is founder and President of Reimbursement Associates (RA), headquartered in Orland, California. She is one of six individuals in the country achieving dual professional certification in healthcare receivables management (inpatient and outpatient) from the American Association of Healthcare Administrative Management (AAHAM) in Washington, D.C. Cindy is a State Registered Counselor with the Health Insurance Counseling and Advocacy Program of the Area Agency on Aging for the State of California. She also serves as consultant to professional associations and government agencies throughout the United States (such as the California Pharmacy Association, Departments of Health and Human Services, the National Home Infusion Association, and more). With twenty-two years of experience in health care receivables management (fifteen years devoted to the drug infusion therapy industry), Cindy is frequently invited to speak to national audiences and her publications are regularly featured in national healthcare trade magazines. Cindy manages the day-to-day operations of the Company and is the author of RA’s "Reimbursement Advantage" newsletter.

Guy L Ussery, Director of Operations

Guy brings strong customer service skills to our team having been the recipient of several national customer service awards for excellence in the auto industry prior to joining our staff. Guy is responsible for monitoring customer satisfaction, maintaining our physical facilities, purchasing and payables, and oversees company receivables. Tenure with the Company: twelve (plus) years.

Other principals include:

Jessica Allen, Senior Patient Financial Manager

Jill Harris, Senior Patient Financial Manager

AND: The friendly voice answering most of our incoming calls belongs to Jeana Hobbs, Secretary of Operations.